Managing bookings
How review, processing, and notifications work together across every booking.
Every table and event booking moves through the same three-step flow, whether it came in through a public event or a private one.
- Review - view all pending requests in Booking Management.
- Process - accept or decline each request based on availability.
- Notify - the system automatically notifies the customer once you act, no manual follow-up needed.
Managing bookings and events from one centralized location keeps your booking calendar synced in real time, so staff and customers always see up-to-date availability.
See Accepting table bookings and Accepting private event requests for the two request types in detail.